Meze Foods aims to be a trusted provider of safe, high-quality food products by adhering to the highest standards of food safety and quality management. We are committed to innovation, sustainability, and collaboration with all stakeholders to ensure the integrity of our products and processes.

At Meze Foods, we firmly believe that our success is rooted in delivering high-quality products and services that not only meet but consistently exceed customer and consumer expectations. As a company, we prioritize food safety and quality alongside productivity and profitability. Our commitment to operating with diligence and excellence is underpinned by the principles of the Food Safety Management System (FSSC 22000), ensuring compliance with statutory, regulatory, and customer requirements through continuous improvement, product innovation, and workforce development.

Our Commitment to Food Safety and Quality

1. Compliance and Communication: Meze Foods is dedicated to:
   • Identifying, documenting, recording, and implementing all statutory, regulatory, customer, and export requirements related to food safety and quality.
   • Ensuring effective communication of these requirements across all levels of the organization.
2. Roles and Responsibilities: We ensure that roles and responsibilities are:
   • Clearly defined and communicated to all stakeholders.
   • Recognized and acknowledged, enabling ownership of the FSMS for its effective maintenance and operation.
   • Embedded as a shared responsibility across employees influencing ingredients, packaging, manufacturing, storage, and transportation.
3. Monitoring and Measuring Performance: Meze Foods will:
   • Continuously monitor and measure FSMS compliance and effectiveness through measurable objectives.
   • Foster a food safety, quality, and customer service culture throughout the organization by tracking performance metrics.
4. Objective Setting: A framework for setting and achieving food safety and quality objectives is:
   • Established, communicated, and understood at all levels of the organization.
   • Integrated into operational and strategic processes.
5. Resource Commitment: We pledge to:
   • Provide the necessary resources to establish, implement, maintain, and improve the FSMS.
   • Evaluate and validate the effectiveness of the FSMS through regular internal and external audits.
6. Employee Training and Development: Structured training programs are designed to:
   • Enhance employee competencies and technical skills related to food safety and quality.
   • Increase awareness of food safety risks and best practices.
   • Build a quality-focused mindset and culture throughout the organization.
7. Effective Communication: We ensure:
   • Clear communication of quality and food safety policies, strategies, and performance to employees, consumers, customers, and other internal and external stakeholders.
   • Ongoing dialogue and feedback mechanisms to engage employees and address concerns related to FSMS and product quality.
8. Conflict Resolution and Feedback: A dedicated forum will be maintained for:
   • Addressing conflicts related to food safety and quality.
   • Encouraging employee feedback and engagement to foster continuous improvement